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Frequently Asked Questions

What is 'Asset Tracking System' ?

 

What are the benefits of using 'Asset Tracking System' ?

 

What is the requirements ?

 

Is the software stable ?

 

How to install 'Asset Tracking System' ?

 

Is there a User Manual ?

 

Is there a Loan feature ?

 

What are software customization ?

 

How much does it costs ?
 

 

Q

What is 'Asset Tracking System' ?

A

Merci Asset Tracking System is developed to facilitate the management of assets, such as computers, printers, routers … etc, in a company.

It consists mainly of 3 parts: Asset Tracking Software, Barcode Label, and PDA Barcode Scanner.

1. Asset Tracking Software is used to keep information of assets, such as computers, printer, ... etc in a company.

2. Barcode Label consists Asset Number, Serial Number, ... etc, is pasted on assets.

3. PDA Barcode Scanner is used during Asset Check to scan barcode label and update to the Asset Tracking software.
 


Q

What are the benefits of using 'Asset Tracking System' ?

A

Usually, people use an excel file to manage their assets.

This is not practical if the number of assets is more that 50.

Merci Asset Tracking System is the right tool that provide you with efficiency:
1. Perform Asset Check with a PDA barcode scanner.
2. Generate Reports.
3. History Tracking of 'Data Edit', 'Asset Check', … etc.
4. Prevention of duplicate asset number.
5. Search, Filter, Sort data.
6. Multiple-users network environment.

7. Software can be installed in many computers in the company.
8. Real time monitoring of 'Warranty Status', 'Net Book Value', 'Age' … etc.
9. Print barcode label that are waterproof and scratchproof.
10. Loan feature allow you to track loan-out items such as projector, notebook … etc
 


Q

What is the requirements ?

A

1. Pentium III or higher Computer
2. 128Mb RAM and 50Mb harddisk space
3. USB port (for Brother label printer, PDA scanner)
4. Windows Me, 2000 or XP
5. Microsoft Access 2000, 2002 or 2003
 


Q

Is the software stable ?

A

Merci Asset Tracking System has been running live and stable for the past 3 years.

Download a copy and try it out for 3 months.

Purchase only when you are satisfied.
 


Q

How to install 'Asset Tracking System' ?

A

1. Download Asset.zip file and save into network drive (eg. H:\)

* If you intend to use Asset Tracking software in multiple PCs in the network, then save the software onto a network drive (eg. H:\).
If you intend to use Asset Tracking software in a single PC, then save the software onto local drive (eg. C:\).

2. Click Start - Programs - Accessories - Windows Explorer

3. RightClick eg. Asset.zip - Extract to folder H:\Asset

4. DoubleClick eg. H:\Asset\Asset\Asset Tracking.mde to run the software
Note that some features that work with the label printer and PDA scanner will not work.

* Installation procedure to interface with PDA and label printer will be given to you once you decide which PDA and label printer model to buy.
 


Q

Is there a User Manual ?

A

Yes.

Download the User Manual so that you can try the features easily.
 


Q

Is there a Loan feature ?

A

Yes.

The Loan feature help to track loan-out items such as projector, notebook … etc .

All transactions are captured in a soft-copy log book.
 


Q

What are software customization ?

A

The below software customizations are free of charge :

1. Place your Company Logo on the report.
2. Configure Asset Number format.
3. Configure Barcode Label format.
4. Configure to Access 2000, 2002 or 2003.
5. Configure to print to Label Printer.
6. Configure to work with PDA scanner.

 

So far, we have done some quite complicated customizations for our customer free of charge.

eg. 'Machine History Card' used to keep track of repair history of an asset.

eg. Feature to select fields to be displayed in reports.

 

We understand that customizations is important to make ATS work for you better.

 


Q

How much does it costs ?

A

Business Edition (hardware + software)
US$ 1898/=
 

1.  HP PDA + barcode scanner module ($885)

2.  Label printer + 2 label cartridge ($165)

3.  Asset Tracking Software ($848)

     (includes customizations)

4.  1 year warranty that includes:

     Unlimited phone support.

     Unlimited email support.

     Resolution of application errors and bugs.

5.  Import of customer asset data into Asset Tracking Software.